CIO.com

Salesforce offers more Agentforce credits to drive adoption

Salesforce is updating some of the editions, or pricing tiers, of Agentforce Sales and Agentforce Service, a year after their rebrand fro...

4 days ago

Why technically strong leaders still aren’t CIO-ready

At CIO100 in Frisco, Texas, roughly 100 rising technology leaders sat down for our “Next CIO” session. The group was asked to reflect...

4 days ago

Your R&D doesn’t need to be flashy

Some of the most impactful engineering breakthroughs likely make for very boring marketing demos. Over several decades spent leading d...

4 days ago

What JPMorgan does differently with AI that any company can apply

In the summer of 2024, JPMorgan Chase deployed its internal AI platform LLM Suite, launching it very differently than most do: The co...

4 days ago

The AI credibility gap: You can’t lead what you haven’t actually used

A few weeks ago, in these pages I argued that AI is repricing enterprise software faster than most vendors want to admit. Since then, the...

4 days ago

65% of employees would love to roll back workplace AI

IT leaders have been making generative AI tools available across the enterprise for just three years, and a significant majority of their...

4 days ago

Meta minimizes role of token maxing in employee evaluations

Meta won’t judge employees by how much they use AI when it comes to annual performance reviews, despite early efforts to drive AI adoptio...

4 days ago

How cost visibility becomes a competitive advantage in FinOps in 2026

As spending on cloud technologies grows, so does waste. The Flexera 2026 State of the Cloud Report found that 27% of organizations expect...

4 days ago

ChatGPT, Claude, and Grok all went down at once; enterprises need a backup plan

Enterprises are facing a disturbing new question in the age of AI: What happens when agentic assistants go dark? This became a very re...

4 days ago

What Nvidia’s $13B acquisition of Hugging Face means for AI model choice

When Nvidia said Thursday that it plans to pay $13 billion to acquire Hugging Face, the question arose of whether the open AI platform wo...

4 days ago

When AI’s human in the loop really isn’t

Concerns about the risks of AI systems are certain to be met with four words: human in the loop. The discussion may broaden, but the assu...

4 days ago

Why data sovereignty has become a strategic IT priority

For years, conversations about data sovereignty followed a predictable pattern. Compliance teams wanted to know where sensitive data was...

4 days ago

The rise of the AI operating executive

While many organizations are still experimenting with AI and debating governance models, a small but growing group of market leaders is a...

4 days ago

The missing evidence chain in AI adoption

Organizations often celebrate an AI launch at the moment the real work begins. The platform is available, the policy is published and emp...

4 days ago

Dell’s $95B AI backlog shows the infrastructure crunch is far from over

Dell Technologies is acknowledging that infrastructure and storage supply still can’t keep up with agentic AI’s insatiable appetite for r...

4 days ago

The agent didn’t leak anything. It just figured something out

Your agent compares a banker’s calendar with the legal team’s and recognizes a pattern: an unannounced transaction is underway. No one to...

4 days ago

Revenue is no longer a funnel. It’s an AI learning loop

It is Q3 of the fiscal year. The VP of sales walks into the revenue forecast meeting confident. The pipeline is strong, conversion rat...

4 days ago

AI agents need to learn when enough is enough

For the past few years, enterprise AI programs have focused on making models more useful, accurate, and autonomous. In that phase, a bad...

4 days ago

Engineering AI into the product development lifecycle

AI is already changing how software is built. Google Cloud’s DORA research, based on nearly 5,000 technology professionals, found that 90...

4 days ago

Why Cisco is redefining its CIO role

The CIO job description is being rewritten in real time. As AI agents take over the interface layer and connect directly to any data sour...

4 days ago